Contact: Austin Children's Shelter
Austin Children's Shelter
4800 Manor Road
Austin, TX 78723
Austin Children’s Shelter (ACS) provides a safe home and supportive services for children, youth and young adults from birth to 22 who have experienced significant loss, trauma, abuse and/or neglect in their lives. Most children at the Austin Children’s Shelter have been removed from their homes by Child Protective Services because of severe abuse or neglect.
In a stable, safe and home-like environment, we provide medical care and therapy, and teach positive coping skills and responsible decision making. Through customized service plans and nurturing support and guidance for each resident, we help the young people in our care to heal and to prepare for transition to the next phase of their life. Emergency shelter is provided for children ages birth to 18 years old, including teen mothers in foster care with their infants and toddlers. Young men and women aged 17-22, who are “aging out” of the foster care system or have chosen to return to care, are served through a Transitional Living Program. This program provides them with skills necessary to make the transition to independent living. We also provide temporary respite care for youth with mental health issues, providing parents a short reprieve in order to keep families together.
Our Guiding Principles
Safety: We believe that everyone deserves to feel safe and protected. We strive to ensure the mental, emotional and physical safety of all individuals associated with the Austin Children’s Shelter including clients, staff and volunteers.
Survivor Centered: We believe in the knowledge that survivors of trauma bring to their own lives and healing. We believe in trauma-informed care, compassionate healing, and the power of “teachable moments”
Loving, Nurturing and Fun: We believe in the power of caring and of play – for clients, staff, volunteers and community. We will celebrate, grieve, care and honor with and for our clients, staff, volunteers, donors, partners and the community.
Excellence: We will provide the highest quality service to our clients, colleagues and the community every day. We are deeply committed to the work we do, the people we serve and to our mission. We are solution focused and always strive toward excellence in all aspects of our work.
Integrity: We hold ourselves to the highest ethical standards and level of accountability.
Respect and Dignity: We believe in treating every individual with respect and dignity – always. We communicate openly and honestly, we listen and we value others’ views, practices and differences.
Culturally Competent: We value the strength and wisdom that come from all voices and embrace the complexities of communities. We strive, whenever possible, to make the Austin Children’s Shelter welcoming of all individuals, inclusive of all races, religions, national origins, socio-economic status and sexual orientations.
Collaboration: We believe in the transformative power of collective efforts. We recognize that it truly does “take a village” and are committed to working collaboratively with both internal and external partners to achieve our mission.
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