Resource Center Representative Opportunity|
ID 2017-6084 Status On Call Shift Varied Schedule Varied Hours of Work Varied
The Hazelden Betty Ford Foundation is the world's leading organization singularly dedicated to combating addiction to alcohol and drugs with a full continuum of services.
Over the course of a year, we:
Serve over 15,000 patients annually through treatment centers in Minnesota, California, Illinois, Oregon, New York, and Florida
Educate over 600 professionals through our accredited Hazelden Graduate School of Addiction Studies, Professionals in Residence program and Summer Institute for Medical Students.
Provide publishing books and materials for over 32,000 publishing customers.
Provide prevention services to over 50,000 students across the United States and the world
One of our key strategic objectives is people - our employees are essential in the process of propelling our organization forward to meet the challenges and opportunities ahead. Are you ready to excel in these challenges and opportunities? Do you possess the qualities below? Join Our Team!
What are we looking for?
Individuals with a Client, Customer, and/or Stakeholder Focus
Interpersonal Skills and Teamwork
Courage and Commitment
Adaptability and Learning Agility
What do we offer?
Competitive Benefits (health, dental, vision, etc)
Retirement Savings Plan with Employer Match
Free on-site gym (Center City, Plymouth & Rancho Mirage)
Diverse individuals encouraged to apply.
Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities
As a Resource Center Representative, you will:
Provide a high level of service when assisting external and internal customers by maintaining resource knowledge to ensure seamless access to all Hazelden Betty Ford programs and services.
Respond to customer's requests, utilizing communication skills, via telephone-mail, and written correspondence by gathering pertinent information and forwarding it appropriately.
High school or equivalent
Sales/customer service experience required
Ability to type 30 words per minute required
Basic knowledge of chemical dependency
Experience with MS Office software required
Ability to speak Spanish desired
Able to work rotating holidays
Anxiety Disorder/Phobias, Chemical Dependency, Co-Dependency, Counseling, Crisis Intervention, Depression, Intervention, Substance Abuse, Suicide Prevention, Treatment Planning
Hazelden: Changing lives. Every Day.
Hazelden helps individuals, families, and communities struggling with alcohol abuse, substance abuse, and drug addiction transform their lives. Our locations across the United States help people at all stages of the treatment and recovery process, supporting them with our Twelve Step-based model that is the modern standard for addiction treatment and recovery services.
Hazelden is involved in many aspects of addiction treatment and recovery:
Substance abuse treatment and alcohol rehab
Recovery support services
Prevention curriculum development
Addiction awareness and public policy advocacy
A history of hope and healing
Since its 1949 founding in a Minnesota lakeside farmhouse, Hazelden has become one of the world's largest and most respected private not-for-profit alcohol and drug addiction treatment centers. Thousands from every state and more than 40 countries have turned to Hazelden for quality addiction treatment, recovery support and expertise on addiction and recovery issues.
Resource Center Representative has been viewed 123 times.
Hazelden Betty Ford Center City, MN - Resource Center Representative